BOOK A DIAGNOSIS

UNIT_ID: PS5_VIDEO_UNIT

NO IMAGE ON TV

Does your console turn on with a white light but shows a black screen? It's likely a broken HDMI port or an internal chip failure.

PS5 HDMI Port Repair

Video Diagnostics

The PS5 uses a high-speed Panasonic Retimer chip to handle 4K 120Hz signals. A single bent pin in the HDMI port can short this chip, leading to a total loss of video signal.

  • Port Replacement: Professional soldering of original HDMI 2.1 ports.
  • Retimer Fix: BGA replacement of the MN864739 controller chip.
  • Circuit Audit: Verification of ESD protection diodes and filters.
  • HDR Quality: Testing signal integrity with professional osciloscopes.

The Retimer Chip Failure

Many shops only change the port, but often the Panasonic Retimer chip is also damaged. If your TV says "No Signal" even after a port change, the controller chip is the culprit.

FIXPLAY is one of the few labs in Switzerland equipped for high-precision BGA rework to replace these specialized chips.

Technical Protocol:

  • [01] Microscopic inspection of the 19 HDMI pins.
  • [02] Desoldering using IR pre-heating to protect the PCB.
  • [03] Alignment of the new port with 0.01mm precision.
  • [04] 4K 120Hz stability test on OLED displays.

FAQ: PS5 Video

My HDMI port looks fine, but still no image?

The damage is often internal. A power surge through the HDMI cable can kill the Retimer chip without any visible damage to the port itself.

Do you use original ports?

Yes. We only use reinforced HDMI 2.1 original specification ports to ensure full compatibility with VRR and HDR features.

RESTORE THE IMAGE

Get your 4K signal back with our expert micro-soldering service.

REPAIR MY HDMI